This book is about the process by which conflict is mistaken for, and thus escalated into, abuse. The author also talks about how shunning shuts people off from crucial knowledge, and how a mentality of supremacy and/or trauma drives this escalation + shunning behavior. She analyzes how this process plays out for an eclectic set of social issues ranging from abusive relationships to large-scale political conflict. I discuss the shared themes of Conflict Is Not Abuse, Why Does He Do That?, and Nonviolent Communication in order to give some insights into abuse, rationalizations of violence, coercion/control, and deescalation.
For people wondering about how to engage in difficult, high-stakes conversations about politics without losing their cool, deeply empathize with others, and maybe change someone's mind, I think this book, Nonviolent Communication, is a good place to start. This book explains an empathetic way of communicating (both speaking and listening) that make difficult conversations easier and more productive.